I’m having an issue with the Amex website - similar to others in this thread, it will half-load but not completely, or show a page not found message. Also affects the app, and when making payments (e.g. the widget to put in the multifactor code also doesn’t load). Everything is fine when swtiching to mobile data.
Interestingly the various IP geofeed databases that have been posted here do show me in the UK, but I’m guessing Amex might get their data somewhere else.
We are aware of an ongoing issue where some IP addresses are incorrectly showing as being located in Iran. Our team is actively addressing this matter and collaborating closely with our GeoDB (Geolocation Database) providers to rectify the situation as quickly as possible.
Key Points:
The issue affects only a subset of IP addresses
We are in direct communication with GeoDB providers
A solution is being expedited to ensure accurate geolocation data
We appreciate your patience and understanding as we work to resolve this discrepancy. We will provide updates as soon as the geolocation data has been corrected.
TLDR: We are aware of the GeoDB issue and it’s being resolved
Unfortunately with the billions and billions of websites that are in use. We can’t test all of them. We have various people test various websites and services. All came back fine. The issue was a database update from ipinfo it seems, show vastly incorrectly information.
The ranges were tested prior to going live. With all these services. No issues were reported. A database was updated and we’re fixing it, we’re also moving the old ranges to the new network. So please bear with us a day or so
Hello from Iran …
well that’s what https://ipinfo.io/ says
and by clicking on “show more IP info” on https://www.iplocation.net/ it switches from Fleetwood to Iran.
And yes I am on the 31.57.141.* subnet
Aside from the expected migration slowdown, download at half speed (at best) upload unaffected, brave browser ~150Mb update taking over 6 minutes to download and ping gone up to ~50ms even to yayzi seem to be able to login fine to ebay.
Unless I start having problems downloading from youtube using yt-dlp or accessing videos via freetube I’[m probably fine for now.
Why these Ip databases cant sync better I dont know.
We are aware of an ongoing issue where some IP addresses are incorrectly showing as being located in Iran. Our team is actively addressing this matter and collaborating closely with our GeoDB (Geolocation Database) providers to rectify the situation as quickly as possible.
Key Points:
The issue affects only a subset of IP addresses
We are in direct communication with GeoDB providers
A solution is being expedited to ensure accurate geolocation data
We appreciate your patience and understanding as we work to resolve this discrepancy. We will provide updates as soon as the geolocation data has been corrected.
TLDR: We are aware of the GeoDB issue and it’s being resolved
We are aware of an ongoing issue where some IP addresses are incorrectly showing as being located in Iran. Our team is actively addressing this matter and collaborating closely with our GeoDB (Geolocation Database) providers to rectify the situation as quickly as possible.
Key Points:
The issue affects only a subset of IP addresses
We are in direct communication with GeoDB providers
A solution is being expedited to ensure accurate geolocation data
We appreciate your patience and understanding as we work to resolve this discrepancy. We will provide updates as soon as the geolocation data has been corrected.
TLDR: We are aware of the GeoDB issue and it’s being resolved
I am in the same boat as others I guess, Iran IP address, loads of work resources I cannot access because of that etc, and slow speeds and latency because I presume of the upgrade, let’s hope will get sorted by tomorrow, luckily my plex and netflix are decent so can still enjoy my media dose. If Yayzi team are working tonight, can only wish them good luck!
We are aware of an ongoing issue where some IP addresses are incorrectly showing as being located in Iran. Our team is actively addressing this matter and collaborating closely with our GeoDB (Geolocation Database) providers to rectify the situation as quickly as possible.
Key Points:
The issue affects only a subset of IP addresses
We are in direct communication with GeoDB providers
A solution is being expedited to ensure accurate geolocation data
We appreciate your patience and understanding as we work to resolve this discrepancy. We will provide updates as soon as the geolocation data has been corrected.
TLDR: We are aware of the GeoDB issue and it’s being resolved
