No connection for over 3 hours now, I’ve emailed support. No internet IP being assigned.
4 hours for me
23 hours for me
3 days for me
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Can you guys check that your routers are set to Dynamic IP and VLAN 911
Yes and Yes. It was perfect till 11.15pm when someone from Yayzi last night posted you were messing with DHCP and broke it at this time.
A whole load of people went offline at the same moment.
Can you power off the ONT for 30 seconds (not the router, just the ONT)
Hasn’t fixed anything for me. 
No change for me either
Can I just have the IP details to type in manually as opposed to relying on iffy tempremantal DHCP please.
No, that won’t work currently.
I suggest if any off you with no internet has a spare router that you can put the vlan settings in to try that as this all seems familiar to the problem I had
Noticed my eero Max 7 is on DHCP but had an old IP address - no way to remove it so I’ve literally just tried a factory reset & it still can’t connect.
Friday they said it will all be sorted. Didn’t expect to have no internet for 24 hours - 1 hour left to go 
I have an IP, just keeps going up and down
Any update, still down.
The fault has been identified and a fix is in progress.
We’ll post updates on the status page: https://status.yayzi.co.uk
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My connection has gone again. Like seriously what is going on? I opened up a ticket to which @Yayzi_Chris sorted my connection and now 01:28 my connection has gone again.
Well I’m off to bed fu** it😂
Just don’t reboot anything, the team are on it and we’ll have a fix implemented shortly!
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So can this be fixed. I think my schedule reboot was on the router 
EDIT: it’s now back up 