Hi, slight improvement but still short or the guaranteed 1.8Mbps.
Could you try download the Speedtest desktop app as the website is bottlenecked by your browser. 
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Try the Yayzi server
As Aydan says - please use the Speedtest Desktop app as the Browser is limited
Also, I recommend an adblocker
The desktop app doesn’t show latency though. Maybe when they finally give me a static ip. things will improve.
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It should do?
Did you email [email protected] with your WAN MAC address? Apologies if we missed it.
Yes, i have just resent it.
Have you tested other servers? If you have, I would email [email protected] to run a line check…
Seem fine here, on my end at least