Abysmal connection

I’ve been with yayzi for a couple of months maybe. I got the 2.5ghz package.

Well. I was promised a guaranteed 1.8 when in fact i constantly get 700-900. WiFi is pathetic even a few feet away from the router.

Also, where is my fixed static ip address ???

Yoo need to sort this out else I’ll be off!

As per the email from Yayzi regarding Migration, the static IP will be re-assigned after completion, email [email protected] to make sure!

Test on a wired connection, after migration ofcourse, you will see it is much better! Pre-Migration i constantly hit over 1.8gb/s…

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Just to state the obvious, the full profile is to the router, you need a device with a 2.5Gb NIC (or a 10Gb NIC that supports NBASE-T) to get faster than gigabit over a wired connection. If you don’t, then you get gigabit speeds as described.

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I realise this, i have had 1.8Gbps, but not since October. I getting around 1Gbps on a wired connection and around 700Gbps over wifi.

Are you plugged into LAN4?

yes of course, as i said, i did get 1800Gbps once in October

Could you post some screenshots of your speedtests, make sure to take out the last digits of your IP :slightly_smiling_face:

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hello, still waiting for your reply ?

After joining Yazi for there 2.5Gbps access, i still have no static IP and my speed averages 1200 :frowning:

Have you emailed [email protected]? Is the speed being tested on the router itself? Wired? Wireless?

Sorry, I completely missed this. Do you have any QOS, or VPN’s running?

I think you mean Mbps if you were getting 1800gbs you would be downloading a full game in less than a tenth of a second

We need a little more info here :slight_smile:

As Drop said please explain your setup and how the speedtests are being ran.

It’s a wired connection from my desktop pc. I did get 1800Gbps on one occasion. Tested using Ookla.

Do a test to YouFibre London using speedtest and post the results. I’ve noticed that since migration my normal speedtest default place it throws up is Nottingham, this is about 20% down on speed (1gb), if I do a speedtest to YouFibre on London I get full speed (1.2gb).

Somethings slowing it down if it doesn’t go to London, YouFibre Manchester is 20% down also so I get 1gb.

Very strange!

I’d suggest closing either this or Abysmal connection - #8 by Earlzy - duplicate posts won’t help investigate the issue.

Yayzi did respond asking if any QoS etc on the router. Also it should be noted that speedtest servers themselves may not have the bandwidth for the full 2.5 speed.

Merged :slight_smile:

What ethernet adaptor are you using ?

I was having similar issues to yourself, which I finally resolved last night.

In my case, I was using an Intel i226-V 2.5Gbe nic, I have now switched to a Realtek 2.5Gbe nic, and I can now receive the full 2.3gbps up and down without issues.

Maybe worth a try if you are also using an intel ethernet port.

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Hi, i have a tp-link ethernet card 2.5Gigabit ethernet card. :slight_smile: