Feel pretty dumb but for some reason I can’t seem to get this working…
WAN1 with VLAN Tag 911
LAN1 with AP Pro
Reset both ONT / router and waited 8 hours but still no internet access.
Drop us an email to [email protected] and we’ll take a look
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The Alta Route 10 is not the most striaght forward to get setup but it should work.
Have mine working for a few months, had similar issue getting the inital setup to go through and pick up the WAN,
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The second I make that change I seems to lose access to the network and devices via the local controller.
Tested both wired and wireless.
can you check the Native VLANS are set to 1 for all ports on the router.
Had an issue where some changes would flip the Native VLAN from 1 to something else.
Might be worth contacting Alta if not WAN related.
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Setup seems to be same as yours.
What is throwing me is the second I add the vlan tag to WAN1 I lose my entire network.
The only way to get it back is to hard reset.
I had that issue with the route10, I think alta labs are aware of it but maybe post it on their forums
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Yep I have reached out: Losing access to network when add VLAN tag - Routers - Alta Labs
Being a software engineer I am hanging my head in shame 