Anyone still waiting to get the fixed ip back

General
1

Sent a request 8th of December and the 15 th just wondering is anyone is still waiting ?

1 Like
2

This would have been completed, can you send your Mac address to [email protected] and I’ll get the guys to reply

3

Hi is this on the bottom of the router ?

Never mind found it by logging in to the router

Thanks email sent

4

Same, mine changes most times I reboot.

5

@Yayzi_Team I’ve sent an email no response as of yet

6

Anyone ??? @Yayzi_Team @Yayzi_Staff

7

Still waiting for mine to be put back also, emailed in Dec 5th.

8

We received your MAC Address on 21st December, so this is on the list to be done overnight :slight_smile:

9

Thank you for Confirming :slight_smile:

10

Hi Yayzi_Team Still on my 213.18.x DHCP address, nothing has changed any update please ?

11

Yes me also and waiting for the router settings for the ipv6 for a Asus RT-AX82U

12

@Yayzi_Team any update on mine please also opened a ticket and had no reply.

13

I’ve just had a look, and I can only see one email from you, the original one. Can you resend to [email protected] with your WAN Mac address? Thanks! :slightly_smiling_face:

14

I have sent it again and the previous email as well looks like it was sent from my other email so it was probably missed @Yayzi_Staff

15

Any updates please this will be the third or fourth time I’ve sent it @Yayzi_Team @yayzi_staff

16

The emails are blank except the screenshot one you sent

18

I got mine back this morning. I’d been assigned a while ago, but I hadn’t cloned the MAC, once I’d done that, boom, old IP back.

19

I have no idea what that means but mine should be back by tomorrow

20

All sorted :+1:

21

Yes paying £2.00 extra a month for it not getting as it’s changed reached out several time
ACTION TO TAKE NOW IS TO CANCEL MY DIRECT DEBIT UNTIL ITS SORTED OR GET A NEW PROVIDER IF THEY KEEP MAKING EXCUSES TO RESOLVE IT, URGE YOU ALL TO TAKE THE SAME ACTION IF YOUR NOT GETTING THE SERVICE PROMISED