Connection dropping

[Balwant69]

Connection has been dropping for the last ten minutes as of 8pm. Anyone else having the same issue?

Location Warfield, Berkshire

[Khile]

Yes I have no internet at all at moment I’m in Cleckheaton ( west Yorkshire)

[Balwant69]

Very annoying, never had as much downtime with my previous isp as I’m getting with Yayzi!!!

[dankpole]

Ours down too, here in Ipswich.

[Yayzi_Team]

Hey guys! We’re looking into this, there isn’t currently any network issues at our end that would cause you any downtime.

If you haven’t already could you email [email protected] with just a pic of the front of the ONT

[quackers]

Just had a few dropout and seeing high latency.

(Leicester)

[Eddie]

Same here in Drighlington !

[Khile]

My connection is showing 50-75% packet loss but it’s unusable but 4 green lights on ONT

[Balwant69]

So clearly there is a wider issue!

[ItsDave]

ICMP within the Yayzi network seems fine for me, so no evidence of a CF issue:

Connectivity to Google and Level3 seems fine:

However, definitely an issue reaching CloudFlare:

Cloudflare themselves report no issues:
Cloudflare Status

  1    <1 ms    <1 ms    <1 ms  10.99.99.126
  2     7 ms     6 ms     6 ms  154.60.94.129
  3     6 ms     6 ms     6 ms  31.41.250.6
  4    77 ms    78 ms    78 ms  195.66.231.48
  5   203 ms   203 ms   203 ms  38.105.3.6
  6     *        *        *     Request timed out.
  7     *

Pinging 1.1.1.1 with 32 bytes of data:
Reply from 1.1.1.1: bytes=32 time=196ms TTL=52
Reply from 1.1.1.1: bytes=32 time=196ms TTL=52
Reply from 1.1.1.1: bytes=32 time=195ms TTL=52
Reply from 1.1.1.1: bytes=32 time=196ms TTL=52

So, probably some peering/routing issue.

Traffic looks to be going through the US to CloudFlare, too, based on latency and tracert

[Khile]

I’m back online but ping is 195ms so as above definitely a routing issue

[Lee]

Im in Leicester also but stable up to now.

10.8ms highest ive seen today

[Eddie]

[Lee]

Spoke to soon

[Balwant69]

Ditto, all good hear too including ping. Fingers crossed it lasts

[dankpole]

Continuing to be a problem here, DNS issues and high ping relative to what we’re used to.

[Yayzi_Team]

This is a weird one. We’re not seeing any issues on our end, so this would indicate the issues lay elsewhere. We’re still investigating guys hopefully have a proper answer shortly

[Khile]

Google is reporting DNS_PROBE_FINISHED_BAD_CONFIG

When the connection drops it’s now completely dropped off again but still 4 green lights on ONT

[Yayzi_Team]

Anyone using Cloudflare DNS? They reported an issue earlier but they’ve said it’s resolved.

We only have about 28% traffic utilisation currently, peering all seems to be fine as well.

Any information from you all would be really helpful

[dankpole]

Am indeed using 1.1.1.1 for my DNS, if that was the issue here, oops!