Exciting News: Major Network Upgrade and Migration!
We’re delighted to share some fantastic updates and important information about what’s happening over the next few days—this is a major milestone in our journey to provide you with an even better network experience!
As you know, we’ve been hard at work setting up our brand-new network, designed to deliver faster speeds, lower latency, and an unbeatable gaming, streaming, and browsing experience. Now, it’s time for the next step: migrating you to this enhanced system!
What’s Happening?
Over the coming days, we’ll be migrating all customers to our new network. During this process:
- You may experience short, random connection dropouts, lasting only a few minutes.
- No action is required on your part—your connection will automatically restore after these brief interruptions. (This has been extensively tested and proven.)
Important Note for Static IP Users
If you currently have a static IP, it will be temporarily unavailable during the migration. Once the migration is complete:
- If you’re happy to keep your new IP, there’s nothing more to do—you’re all set!
- If you’d like to return to your original IP, simply email us at [email protected].
Why This Matters
Once you’re on the new network, you’ll immediately benefit from:
- Reduced latency for lightning-fast response times.
- Improved peering for smoother gaming and streaming.
- Enhanced reliability across all your online activities.
This upgrade is a real game-changer for your connectivity, and we can’t wait for you to experience it!
Migration Timeline
Here’s a summary of our progress and the upcoming schedule:
- 28th November 2024: The new cable installation was completed.
- 28th Nov - 3rd Dec: Rigorous testing of various migration methods to ensure a smooth transition.
- 3rd December: The first successful migrations using the new method were completed.
- 5th December (08:00 onwards) Bulk migrations commence.
- 11th December: Migration process finalised—welcome to the new network!
Thanks to our improved migration techniques, what previously took weeks has been reduced to just a few days!
Temporary Measures
To maintain stability during the migration period:
- Traffic shaping will be in place but will be fully lifted by 14th December, once all customers have been moved.
- New orders are temporarily paused, allowing us to focus entirely on ensuring a seamless migration for our existing customers.
We’re incredibly excited about this upgrade and deeply appreciate your patience and support as we complete this transformation. The finish line is in sight, and the rewards—a faster, more reliable, and future-proof network—will be well worth it!
If you have any questions or concerns, don’t hesitate to get in touch. Here’s to a faster, smoother, and more powerful online experience!
Warm regards,
The Yayzi Team