You know what grate work yayzi all off you that have been there sorting all this out not being with your family spending hours and hours at work don’t care what any one says no other provider would do this they would just go home at 5 and see you Monday not these here at work on a weekend trying there best give them some credit I will and yes iv had all the same problems as you all just think if was a problem on an other provider you would have no hope till Monday keep up the good work team
Thank you, it means lot
Agreed! I’ve moaned plenty in the past, and I think I had good reason to with a network that was saturated beyond repair. I’m happy that it’s all done now (although my better half has been a ball of stress with all the issues) So pat yourselves on the back, shit happens I suppose and hindsight is also a great thing.
It’s nice to see this version of you Craig!
Thank you for sticking with it!
Agreed, I’ve been checking in on the forums every day and found some of the customer posts poor (insert other adjectives here). That said I understand the frustration but the way people handle themselves at times, particularly online is not how I was brought up thankfully.
I’ve had 2 bad experiences now, joining (which was all down to my old ISP and CF) and the migration which to be fair wasn’t too bad for me. Both times I found the customer support above and beyond anything else I have experienced.
Hopefully it’s plain sailing for you guys now and I can imagine the team will be closer and stronger when the dust settles.