Internet down Harrogate

Anything going on in Harrogate today. Been up and down 3 times so far today.

Nothing that I’m aware of, if you can email [email protected] they’ll check for you

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Thanks yes did that. No reply.

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When it goes down, can you check the ONT lights if possible?

Sure. 1st 2nd and 4th lights Green. 3rd light off. I have a 1g ONT early one, as im on the 900 service. Thanks again.

Is it a GP1000G? Do you know?

I think that’s the “service” light

Maybe a CF issue. You’ll have to wait for a reply from Yayzi hopefully tomorrow. I’ll tag @Yayzi_Martin for you

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Got in from work at 18:00 logged in to check for any update and got this.

Received a reply at 10:08 this morning “No wider incidents have been reported in the Harrogate area. Are you still offline?” Then ticket closed.

Not what i was expecting.

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Yet you’re still offline?

No, As i said in my 1st post “Been up and down 3 times so far today.”
For future, What can i do to assist better in problems like this ?

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I’m sorry, I should’ve reworded that. Yes you’re right.

In terms of what could be done to help better in the future, I am unsure, you already provided all the info we (as volunteers) on the forum asked for, I don’t work for Yayzi so can’t speak for them

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