@Yayzi_Team how long will it take to do and do I need to reboot my router or ap or both please
Will take a few hours, you won’t need to reboot but your connection will drop for a few mins 
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Did you get mine sorted @Yayzi_Team
@yayzi_liam any idea on time scale for IP swap trying to book a flight to the us but it thinks I’m already there lol thank you
Just use a VPN for now there are free ones
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I shouldn’t have to find a work around for something that should just work while I realise it’s not yayzis fault it keeps causing issues so I was just asking when it would be sorted . If you could let me know which are free and let me choose the UK then I can have a go but I don’t really want to mess with the routers settings as it would need to be for all traffic as I’m having issues with Xbox as well I did use 4g in the end and it worked but anyway I’m happy great speeds just a few teething issues I’m getting 1.7 Gbps over wifi which is better than the 800 with vermin for 24 quid less a month so having to occasionally find workarounds isn’t really a big deal
You could take a look at ProtonVPN or Windscribe
If you wanted to buy a 30 day one that I would highly recommend NordVPN
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Lottery not working for me aswell.
Hi
I’m still not able to access the National Lottery website, it’s been a while now, when can I expect this problem to be solved?
Thanks
Guys, full transparency. We have a ticket open with national lottery, but they are painfully slow 
We’ve chased 2-3 times a week. We’ve even started reaching out to people on LinkedIn at the National Lottery.
I don’t have a timescale right now, but you can trust we are working on it as a priority
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I do love the transparency you do
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You did say you would get me swapped to another il range 185 that was now 2 days ago you also said you have passed it to networks and would get back to me shortly that was nearly 12 hours ago. @Yayzi_Team @Yayzi_Liam once it works and I’m swapped I will be a happy bunny 
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@Yayzi_Staff @Yayzi_Team @Yayzi_Liam is anyone going to sort my request please ? 3days isn’t acceptable especially when you said it would be a few hours
This has been done from our end, just reboot router and ONT for me and let me know if its still hasn’t changed and I’ll get straight on it
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Still the same do I need to leave it a while
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@Yayzi_Team @Yayzi_Liam All changed everything is working perfectly including Xbox it was definatley that IP range that was stopping the Xbox from working because of the location issue thanks for all your time spent and working through all the issues. It’s appreciated
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