Not getting advertised speeds

[Evan]

I recently got fibre installed and paid for 2.5gb speeds with yayzi, it took over a day to actually work then I only got 500mbps for half a day then it dropped down to between 20-70mbps.

I do not understand why and any help would be appreciated.

[supershaun]

A little more info would help

1. is it Yayzi router?
2. wired or wireless?
3. what speed test location are you testing
4. do you have a 2.5gig Ethernet card installed via pc?

Thanks

[Evan]

Yes it is a yayzi router, I was doing a test on my phone and pc both wireless, but I’m not sure about 3 and 4 I don’t really know how to check, sorry

[supershaun]

Question 3) what server are you picking on the speedtest.net website

Question 4) so since you are using wireless on pc then I’m guessing you don’t have a Ethernet card.

Are both tests the same speed and also are you connecting using wifi 2.4GHZ or 5GHZ

[Evan]

I don’t know which server, I use ookla speed test on both so I guess which ever one is the default, also how do I check if it’s 2.4GHZ or 5GHZ

[supershaun]

If you go to the bottom right on laptop/pc and click the wifi icon it should tell you

[Evan]

Sorry for the late reply, it’s 5GHz

[supershaun]

Did you try follow these tips also

Go to the tips & tweaks section on this site and click get the best out of your Yayzi router and follow what it says

[Evan]

I can’t find it

[supershaun]

Look here

Getting the Best Out of Your EX820v Router with a Few Tweaks

Hey everyone, Just wanted to share some tips on tweaking the settings of our EX820v routers. A couple of adjustments can really help overall performance, especially if you’re dealing with a mix of old and new device. These aren’t switched on by default, but here’s why you might want to consider it. Airtime Fairness So, Airtime Fairness. This one’s a bit of a lifesaver if you’ve got a variety of devices trying to get on the Wi-Fi at the same time. Without it, older devices that take longer to…

[Evan]

I’ve had a look through that but none seems to apply to my situation

[L0rdVerga]

Do you know if your PC is 2.5G capable? Keep in mind you’ll never get that on wireless, you can get close, but it likely won’t be stable

To get 2.5G, your PC will need a 2.5G capable Ethernet card or 6e capable wireless card, which most cards battle gigabit

[Evan]

Yeah I know I wasn’t going to get 2.5gb but it shouldn’t be 70mbps

[Avalon]

The first thing to point out here is you will not get 2.5Gb via wifi, test (even on a temporary basis) with a wired device direct to the router remembering if it’s only gigabit capable, that’s the best you’ll get. In terms of you shouldn’t get 70Mbit, it all depends on the wireless device and what’s in the way, 70Mbit wouldn’t be ideal if the router is in the same room as a modern device with decent capabilities, but if you’ve got it tucked behind a large RF shielded device like a TV and between a wall, then actually that sounds a lot more reasonable. I’m amazed non of the tips and suggestions in the other thread apply to you, they literally apply to everyone using that router iirc.