Turn QOS off 
Weāre just not seeing these issues across the national network guys. We have it being looked at by CityFibre.
1 Like
Thatās mine as of right now, no where near as bad as some peopleās
I am in Leeds
Qos Usually is not turned on when we send our routers out But if you realise a speed decrease it may be best checking the Router settings via the Aginet app, to make sure it isnt enabled
Still no improvement during peak hours 
This is very much looking to be in the local areas. It is still being looked at by CityFibre. Iāll chase for an update this morning for you.
I still get the same too, just not as extreme:
Pings are generally still low but the actual games report packet loss and disconnections - got around 10% packet loss a few nights ago.
This is exactly the same sort of thing that used to happen with VM when they were having capacity issues. Pings didnāt always change that much but the actual physical experience was very noticeable, such as in game latency or even slower web browsing.
I know Yayzi say there is plenty of capacity, but the symptoms are very similar. Maybe a routing/peering issue? I donāt know. Or like @CraigT1976 is this a local issue?
All I can say is that it seems fine during the day - and I work from home so am always doing data transfers, on video meetings etc., and no issues. Gets to around 19:00 and there is deuteriation - again, exactly the same symptoms as VM capacity issues.
As said before, currently not a massive issue but itās not getting any better, in fact probably worse as the last lot of in game packet loss went up to 11% which is a lot worse.
Cheers.
Keeop
Only happens at peak times so would also suggest to me some kind of capacity issue to the point it falls over and gets packet loss.
Peak hours didnāt seem that bad, tbh. I donāt expect it to bit flat green either, however I donāt play online games that much. Iāve been playing TDU2 online and havenāt noticed any jumping around or loss of any kind
Itād be interesting to see your graph from 6-8 weeks ago, I suspect it probably would be a lot less busier at peak times, which is why I lean towards my theory.
1 Like
I donāt know how to get a combined graph unfortunately
Yes also happened to me between 8-10pm last night. My son said he couldnāt play his Fortnite or other games.
He certainly can
My Graph 8 weeks ago, if I posted a graph week by week youād see the deterioration.
1 Like
Everything was pretty much OK tonight which was good.