I have now been two weeks without internet and it’s looking like I will be without it over the Christmas break. I seem to be stuck between Yayzi and Freedom Fiber. What is going on?!
Did you cancel Yayzi and switch to Freedom? Or vice versa?
Yayzi have a network freeze in place at the moment which unless it’s a major issue, it won’t be dealt with until January
But have you emailed [email protected]?
No, my ISP is Yayzi and they use Freedom Fibre network to supply my property. I have been in touch with support most days for the past two weeks. (No response from them yesterday) I believe it is a network issue which they have been in touch with Freedom Fibre about for the past week.
Oh, I see. you’re on one of the officially unsupported, not quite integrated networks
Yayzi will support:
OpenReach
MS3
Freedomfibre
Virgin Media Business
but they’re not officially on the website, so that’s what I mean
Everything has been fine for the past 6 months. It has been off since the migration. Seems like I am going to have to move providers.
I’ll do my best to get in touch with them for you, but I can’t guarantee anything with it being Xmas Eve
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I can confirm this is currently with Freedom Fibre and we’ve asked for an engineer to urgently attend to get you back online
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Thank you, i have tried contacting Freedom myself.