Ah, okay! Feel free to ignore the email I sent earlier
I apologise, I wasn’t sure!
Tonight’s main spike was at 21:00 for me.
Yep exactly the same here, with a spike between 1-2am. With it being so consistent across a range of customers hopefully they can help narrow it down.
Had spikes between 1 and 2am also, with a large peak at 9pm too
Same here, it’s clearly a ‘ISP network event’ but the question is who’s network (CF or Yayzi) and that’s the bit nobody has been able to identify yet.
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It is indeed, however I think it is better to email as I believe the WhatsApp system is broken (may have been fixed)
It states they are closed today though
They have great customer service though
Did you guys have issues getting the broadband monitor to work? Mine just shows a solid red block, I’m not sure if this is due to using my own router with the IPTV/VID workaround?
Need to have ping enabled. I had to allow that on my wan interface. But that is because I use my own router.
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If you’re using a TPLink router, you need to enable “ICMP Ping” in Advanced>System Tools>Administration. Tick the box for “remote” to allow pings from outside your local network.
Thanks for the replies guys. I have an Asus router but I can’t find the ping option after a quick look.
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Thank you, I will give it a try!
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thank you, this sorted it for me 
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Our network team have been monitoring this and I did reply to you myself on WhatsApp at 22:41 
we will provide updates shortly
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I am up and running! No shade to Yayzi and they were as helpful as they could be
I’ll be monitoring for packet loss, but I am not getting any at the moment
Big up for not sending me a router too (on my request) and actually listening! A bigger ISP would’ve sent me one, then demanded it back when I leave
That is better for the environment to not send one then I don’t need it
@Yayzi_Team how many days is the next few days out of interest? 
Latency is still garbage at around 6PM. I’m sure you are dealing with more pressing issues, but it would be nice to get an update, even an “initial findings” would be great.
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I get the same, but it doesn’t appear to be as bad: But honestly, I don’t even feel the latency
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Ultimately the latency that you are seeing here could be due to peak times which in turn isn’t 100% avoidable. Would you say this latency you are having actually impacts your internet experience? Or is it just a case of you can see it so you want it fixed?
It’s like a having a car with soft suspension on a pot hole filled road, yes you see it, but barely feel it
40ms ping is definitely not high ping. But that could be because I’m used to it in previous ISPs
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I don’t think it is, but I am used to Virgin Media