So we’re trying to figure out the issue with some of you having slower speeds. If you’re having issues please reply to this thread with the following:
Package: Router Make & Model: IP Range: (please leave the last 2/3 digits off, eg 123.456.789.XXX) Speedtest (wired only, direct to the ONT if possible, please specify if you’ve done a direct to ONT or router) - Please use the speedtest.net desktop app.
Please post a screenshot of the speedtest as well, this will help us gather the information we need.
Package: 1200/1000 Gpon Router Make & Model: Fortigate 60E 7.4.5 IP Range: 213.18.207.xxx Speedtest This is through 10G switch infrastructure. Will try direct into ONT with another device if needed
Package: 2Gig Pro Router Make & Model: Asus ZenWifi Pro ET12 IP Range: 213.18.200.x at the moment, will hopefully be 141.11.200.x when my static IP gets moved back Speedtest:
Wired through router on 2.5Gbe ethernet:
Package: 2.5Gig Pro+
Router Make and Model: Tp-Link ER707-M2 v1.20
IP Range: 213.18.205.x
Speedtest: Direct to Router - wired 2.5Gb as per lowest speed confirmed in July. No Config changes my side since then
As requested:
Package: 1.2Gig Pro Broadband
Router: TP-Link EX820v (as supplied by Yayzi)
IP Range 213.18.x.y
Speedtest done by speedtest.net desktop app off a wired connection direct to ONT.
@Yayzi_Team@mikekilley so I manage to sort this out and got my speed back to what they should be I when into the asus router settings did a speed test there and was getting over 2040mbps and 980mbps but Speedtest app showing 1500mbps and 980mbps which I was thinking is strange so I ordered a tp link router and did the same test get the same results
So what I did I roll back windows update did a speed test speed was improved by 100mb which let me believe something within windows blocking the speed I did a fresh windows install and run the Speedtest again and all speed showing correctly now I assume there is no fault with the asus router
Have seen some bizarre networking stuff that only a fresh install of Windows can solve - almost like something gets corrupted but it’s not visible and everything looks correct but just refuses to work until a fresh install is performed.
I’m sadly going to say here that whilst this has been great for you @omar, I’m still convinced this is not the answer. I’m wondering if plugging in your Tp-Link router has somehow triggered something along the lines outside of your environment?
Also you said that the speed test on your Asus was showing over 2000Mbps - I just can’t get that at all.
And to add further to this, I’ve just booted up my mini PC with native 2.5Gbe ethernet running Ubuntu 24.x and this is what I’m getting:
So I’'m still getting reduced downloads. This proves (to me at least), that the issue isn’t within my local environment and isn’t related to Windows updates. My Asus router is running the same firmware version as it was pre-migration, and my Ubuntu mini PC was also getting full speeds previously.
