Refer a friend and broken comms

Appears the refer a friend process is broken. I never received the email with the URL - I applied twice.

Sadly, the person who wanted me to refer them has now gone to another ISP. He said to me that he had a lack of response to his order. He also said the web chat is always offline and there was no one for him to speak to with questions he had.

Hi Andy,

Thanks for letting us know about that, got the web team on this now and I’ve added some credit to your account for this :slight_smile:

Yayzi Support Team

Great - thanks for sorting that out!