Since the outage and migration - intermittent packet loss

Like lots of folks, I was impacted by the peering outage last night and was migrated to the shiny new network (with a new public IP, gateway etc)… since then, though, I’m experiencing packet loss that was never present before:

You can see from the graph there that there was zero loss prior to 21:47 last night, complete outage until about 00:26 when I was migrated and the router picked up new details etc, but since then there’s been intermittent spikes of loss large enough to kill a Zoom session (I work from home)… anyone else experiencing this?

Still offline, however it has been mentioned a few times that the new transit provider - while offering better peering and transit diversity - may have the odd issue initially. While it’s got to be annoying for you, i’d expect the first priority will be getting the last of us migrated/online before investigating latency issues.

Yes, I posted in the other thread that this looks like a DHCP issue. The DHCP lease time is 1 minute and so needs renewing. Every time you router tries to renew the lease there is something going wrong with the DHCP server which causes the connection dropouts for around 5 seconds or longer

Looks like they’ve just upped the lease time to 15minutes now, so hopefully this will at least reduce the dropout frequency

Working from home is a nightmare, frequent drop outs, online meetings are not possible

It’s actually getting worse, rather than better:

I haven’t dug into the why but there are certainly periods of 100% packetloss - lucky for me I only have to endure a brief blip while opnsense falls back to WAN2 (Virgin Media, the connection I was hoping to ditch) but it’s still rather frustrating.

The fact that Avalon is still offline boggles the mind - a 12hr outage would have all the alarm bells ringing at $work (I work for a large network equipment vendor who supply a great deal of kit to telcos)…

Rebooted ONT and router etc. - still can’t access Disney due to region issues - can access fine via my VM link. Also, latency seems all over the place and more packet loss than before the outage.


1 Like

We’re on this guys, if you could post what IP range you’re on it may help us narrow this down :slight_smile:

Mine is 79.135.100.* got an IP but no internet access.


1 Like

79.135.101.* here too , modem connects, then drops out after a few minutes, when showing as connected get brief WAN activity then nothing

Thanks guys, this is helpful!

I’m on 154.56.236.*

The outages seem regular as clockwork now (and longer than before):

Different view (more granularity on the times although the monitoring only happens every 5 minutes):


I seem to have been moved again and am now on

This seems a lot better and can access Disney, Reddit etc. Pings seem more consistent too, thank you.

Can you tell me if I will remain on this IP now as I need to get everything pointing to the new one but won’t if it’s going to be changing again?


Edit: may have spoken too soon as the speeds are somewhat off at the moment.

1 Like

What speeds are you currently getting?

This has been shocking today, i have had to WFH using 4G, my net is up and down, and whatsapp message has gone unanswered.

This is now 22 hours i cannot use my net for

How long will this unreliability continue?

Upload seems fine - usually does! - but download is really variable. Have seen 1500 and have seen 800. It’s all over the place at the moment.

I’d be OK with 800 if it was stable…

Sadly my link (previously 154.56.236.x) has now gone down and not come back again despite a restart of the ONT:

Since some time after 14:30 it’s lost DHCP and no longer receives a lease:

(WAN2 is Virgin Media, hence the gateway present there)

The only traffic on the VLAN is ARPs, ICMP6 neighbor solicitation and my outgoing DHCP request (with no lease response - 00:d0:b4:02:12:b2 is the MAC of the VLAN w/ tag 911):
root@OPNsense:~ # tcpdump -nivlan01
tcpdump: verbose output suppressed, use -v or -vv for full protocol decode
listening on vlan01, link-type EN10MB (Ethernet), capture size 262144 bytes
16:29:18.228825 IP6 fe80::2d0:b4ff:fe02:12b2 > ff02::1:ff35:d67b: ICMP6, neighbor solicitation, who has fe80::5287:89ff:fe35:d67b, length 32
16:29:18.239775 ARP, Request who-has tell, length 42
16:29:19.164066 ARP, Request who-has tell, length 42
16:29:20.039073 ARP, Request who-has tell, length 42
16:29:20.940975 ARP, Request who-has tell, length 42
16:29:21.668795 ARP, Request who-has tell, length 42
16:29:21.830080 ARP, Request who-has tell, length 42
16:29:22.569931 ARP, Request who-has tell, length 42
16:29:23.554989 ARP, Request who-has tell, length 42
16:29:24.320729 IP > BOOTP/DHCP, Request from 00:d0:b4:02:12:b2, length 300