I have had my Internet installed today and my speeds are very low. Between 20mbps and 50mbps will this improve ? I left virgin due to low speeds and now im worrying ive left for even slower speeds when i was told it was 600mbps guaranteed
Hello there and welcome to the community,
Please can you check if you have QoS enabled on your router?
I have absolutely no idea what that is
I’m assuming these speeds are via WiFi? If so do you know if you’re connected to the 5Ghz band or not?
Also the guaranteed speed is via a wired connection, we would never guarantee a speed via WiFi, far to many variables at play for us to be confident in that.
2 Likes