Streaming stopped working

Having worked since connection 2 months ago today Prime has come up a message on tv and phone saying that I am using a vpn. Some other streaming services are also not working but all with different errors. iplayer says ‘somethings gone wrong’, Channel 4 says forbidden…

My ip address is and I have tried rebooted the router and the ONT but still have the same ip address and the same problem

Hi Phil,

Give you router a reboot now and you should be all sorted.

Yayzi Support Team

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Thanks for the swift action. Those services are now working and I note that my ip address starts with 94.