As the title says
I understand their is a lot of people complaining on the support site right now but i don’t think its acceptable to just remove a ticket unanswered. Ticked doesn’t show up in my previous tickets either.
Thanks.
Everything i had to say is already posted elsewhere on here anyway
Any news when FY2 will be back on?
It’s not a specifc area problem with this, its affecting certain customres. Could you factory reset your ONT for me and the router and let me know if that helps.
Still nothing. Not even getting an IP
20Chars
Just got a 79.135.101.X addresse but no internet access
Edit - since posting we lost this IP
That’s what I was getting earlier, not even getting a ip now. I’m going to try factory resetting the ONT when I get home as my next step, I really don’t want to have to factory reset my UDM Pro if I don’t have to.
I’m still having issues- IP 79.135 etc etc… please help! Reset my routers / ONT / no joy
We’re on it, don’t worry we will get you sorted and back online Thanks for being patient!
Can you point me to which page says this.
As just tried the “Help and Support Categories” and i can find it.
Thanks
Regards darren
Hi Darren,
You just email either of those addresses and a ticket would be opened in our system for you.
Hope this will be tonight