Since our contract began I have been attempting to get @Yayzi_Team support to change our direct debit to the correct one. I have tried here previously, I have tried via whatsapp and I have tried via email. Yet they are still taking the incorrect amount each month.
I have attemoted again to create a myyayzi account, but the information I was given by a gent named Stefan is apparrently fictional according to their system.
WTF am I to do to get this fixed please? Can anyone help?
TIA
I had issues with creating a My Yayzi account too when I joined, they emailed me a custom link, hopefully they’ll do the same for you
They are bringing out a new portal, so it could be they’re tied up doing that… are you overpaying? or underpaying? If it’s the former, they’ll refund you, if it’s the latter they may write off the difference, they’re great guys like that
Not defending them, but it is a team of 10 people over there
Any help @Yayzi_Martin or @Yayzi_Stefan
Fixed that for you
Pop us an email in to [email protected]
Ill get a new link sorted for you
Many apologies and thanks again
Kind regards
Stefan