@Britboy @Akr we’ve submitted the corrections to the geolocation providers. We’re just awaiting them to be updated. Some are instant, some take days and some can take a couple of weeks. We do continuously check on this, so I can assure you we are on it 
My issue is just random disconnects for a minute or two and thank you
Will take a look for you now
Thanks
Did you take a look ?
I can’t see any dropouts so I’ve asked our network guys to take a look for you
That’s the CityFibre outage that triggered the thread surely, not random dropouts.
Did you find out what the outage was for @Yayzi_Team ? Just interested what was done as my line quality is night and day in comparison. This must have had something to do with the outage.
Top is before outage, bottom is after.
Something seems off tonight, we’ve not done anything different tonight as to the previous nights with a stable graph. In fact we were out from 5.30pm until 7.30pm so nothing was really getting used.
Almost identical here…
Wow! Those graphs almost look like copy and paste!
We’re checking this out
Using a couple of third party tools I noticed this as well. So it’s not just a Think Broadband graph issue.
Something went on with the network during that period.
Seemed to happen again yesterday, albeit not as bad. Nobody was in between 6pm and 9.30pm, and we was not using internet between 1pm and 2pm.
Once again almost identical .
