I know what they will pick Alton Towers as internet rubbish at minute
Honestly, I donât think there is a way you can compensate everyone âaffectedâ
Some people on this thread moan for the sake of moaning, Yayzi are doing what they can with what they have got, you canât ask them to pull rabbits out there ****.
While itâs annoying that there has been downtime, packetloss and such. They are new, anyone whoâs moaning, YOU KNEW THEY ARE A NEW COMPANY, they are doing big things.
Has it stopped you watching YouTube? No
Has it made things sub optimal? Yes.
Is there a fix? Yes, patients.
I joined Yayzi knowing these things would happen, yes annoying, but you canât shoot the messenger.
I ordered extra IPs and it took a week, however guess what? They sorted it and were honest.
I prefer honesty over bull any day
Would you buy a car with no steering wheel and a couple of wheels missing when youâve paid for a car with them?
No! I rest my caseâŚ
I expect to get what I pay for, nothing more nothing less.
If you read the posts correctly then you will see that yes it is stopping people using their connections as they wish to use them. Not everyone uses them for just streaming!
Yes unfortunately your post is totally irrelevant. Myself and many others donât just need it for YouTube. I have 2 kids who game and itâs not fit for purpose simple as. I know it will get better but how long will take we donât know.
Where does it say that there will not be ping spikes,
I have personally never ever been. âKickedâ from games for having a high ping, unless itâs over 2-300, my ping over the last 3 weeks has been âhighâ for fibre but not unusable⌠or been unable to game, even on wifi!
They are finishing the upgrade on Monday
As Yayzi have said, people are free to air their frustrations. And they have admitted its not been good enough. Thereâs nearly 300 comments, people arenât moaning for the sake of moaning. People are paying for a service that is not fit for purpose.
Read up on ITIL 4 foundation of IT Service management, specifically look up utility and warranty. You may learn a trick or two.
Agile is development and change
ITIL is operations and stabilty.
Whats happening at the minute? Its not stable.
Never said they were rules
I never mentioned SLAâs either making it up as you go along.
If a service is not fit for use i.e doesnât bring a perceived value to the customer. That value could be keeping the kids happy while they play fortnight or calls at work over teams without packet loss and high latency then the warranty goes out the window. If Yayzi dont act upon what brings perceived value to its customers then the business model isnât sustainable.
Have fun on your commmodore.
Damn right people are freee to air there fustration, ranting every 5 mins get nobody nowhere.
yayzi have told people they know the issue and they are issuing a fix.
Yayzi are not happy about whats happerning any more then any of us.
my theory? its people updating there âlinux isoâsâ and the fact as soon as anyone is having a higher ping, they are doing a speed test waiting for speed to come back.
add both them together, thats going to surge the network like hell.
tell the kids to play monoply with eachother, play with your kids, if the internet is down, i dont care, kids need to not be so reliant on it in my honest opinion.
i know in my house with 3 kids, if the internet is down, i either play with them, or tell them to go kick a ball outside, get wet, go jump in muddy puddles, be a kid. thats just me.
your just being a keyboard warrior for the sake of it.
if your internet is âmission criticalâ go pay for a buisness line. and not a BRAND new provider, thats growing and learning.
Keyboard warrior ok champ. Its a good job Yayzi doesnât follow your ethos as they wouldnât be around very long.
Anyway, i found the awnser i wanted, it will be solved monday.
So you came along to moan that people are moaning. The irony.
Iâm glad youâre happy with a provider that left people without any internet connection at all for up to 4 days in March and offered no compensation to those impacted, and when it returned left people battling geolocation issues for WEEKS/MONTHS causing problems accessing certain important services.
Without people in this thread complaining and highlighting the latency and packet loss issues that have occurred for two months, nothing would have been done to fix it. Consider that next time you want to be a happy clapper.
Whatâs this got to do with his comment. @CraigT1976 is right what he is saying. It just proves the point of people posting for no reason at all.
Everyone who uses the internet is a criminal.
I donât like to interject often, but that is completely false. This upgrade was already in progress at the same time as the peering and transit was upgraded.
So even without this thread it would have been done. Obviously weâd have preferred this to have been done before it caused issues for anyone but that wasnât to be.
So please feel free to vent but I wonât allow false statements
They will continue to be until the port upgrade is completed. After that you shouldnât have any issues