Service down 08/12/2023

Hi that’s the Internet off now, Luckily it was after I’m a celebrity winning announcement lol, any news on how long

Almost down everywhere , they said restart but even after doing that 5 times I still don’t have internet

What was the need to push IP change at 10pm instead of doing past midnight

Every upgrade is a nightmare

I was already on a new IP so not sure why rebooting will fix that. But FYI just rebooted and still no service. Why close down the thread I started???

Also why email support when we have this forum?

Restarted now for the 6th time and still no internet

And they shamelessly closed that thread without actually verifying that restart has solved the problem

It was closed as it did fix the problem, another problem has occurred hence why this hasn’t been closed.

Please rest assured that this is being fixed.

Restarted router = no Internet

Reboot didn’t work for me, ONT had 4 greens but then the right hand I’ve flashed on and off a few times then steady green. I can’t see what the words for which light it is Without moving furniture. Hopefully working soon as there’s smart plugs I can’t get to to turn off lights etc without moving even more furniture lol

Fixed it for who? Certainly not me as I started the thread.

1 Like

Why do it this time and not after midnight

I just lost half an hour of my time reading threads here on how to fix my internet

Absolutely awful.

Got the new migration at 6pm then worked up until now

Ive had more dropouts than i had with virgin media when i had them for 2 years

Seriously considering leaving now this is stupid

Mine has dropped as well. Reboot made no difference

Tell me about it internet down again the worst experience with internet iv ever had

Service down in SL3 / Slough area - why doesnt anyone tell you this in advance - when will get resolved?

Yes service is down but for some reason they locked the previous thread :man_shrugging:

lol, same for me. Luckily the Xmas lights were scheduled to turn off at 2200 so got in just before the outage.

Anyone else experiencing a similar outage?

Down for me in Hartlepool - since 22:00

1 Like

Same here in Norwich, since around 10 mins ago

1 Like