Could just be the servers, yeah.
It’s not bothering me, it was more for information in case it was a red flag for something not quite right.
Will be giving my VM notice in tomorrow so will soon have everyone in the house on this service so will be using a lot more sites and services. Will then have more to report back on should there be any issues.
Oh, would still like to know why the Speedtest servers now think I’m in Coventry!
Cheers.
Keeop
OK, had my son back on this and he got me in to see his Fortnite - it was very laggy. Had him play on this fibre connection and he was getting around 20% packet loss in game a lot of the times. Flipped him back to VM and no packet loss at all. Running background pings, no problems on that. I can flip back and forth and repeat the problem each time it’s on Yayzi - in game packet loss and lag. Very strange.
Is there anything that can be looked at your end? Anyone else having similar issues out of interest
Cheers.
Keeop
Might be worth setting up broadband quality monitor to see if it catches any packet loss > https://www.thinkbroadband.com/broadband/monitoring/quality
You might have to enable icmp pings in the router settings, depending on what router you have.
Certainly not picking up any using standard icmp ping, just in game. Not sure what type of traffic and ports are used during such gaming and not sure how the in game ping is measured, assume still icmp. It’s like a qos scenario where the game is running very low priority or even bandwidth limited, but there was no other real network use at the time. It started off ok but after how ever long it was, it just got bad so I flipped him. Then just did some back and forth and it was the same.
If I have the time I’ll do some investigation this end but just wanted to see if there were any issues with this type of traffic or it was affecting any one else.
Interestingly the UDM picked up some high latency at 20:15 but that spike was still lower than what I get with VM!!
Try turning on DMZ for the IP that the machine your son is using and see if that improves, if it does it may be some setting in the router causing issues.
The weird thing here is we have peering with Fortnite I believe. We’re looking into this for you
Not sure if this is useful or not, this is a Tracert to the EU Fortnite server.
Details of their servers are here > https://www.epicgames.com/help/en-US/c-Category_Fortnite/c-Fortnite_TechnicalSupport/understanding-latency-or-ping-in-fortnite-a000084889#:~:text=Click%20on%20the%20magnifying%20glass,center%20you%20want%20to%20ping.
The ones that say request timed out, doesn’t mean there’s a fault, it means that that specific router doesn’t respond for these kind of requests, like ping or traceroutes. This is common for many routers on the internet.
This won’t be the cause of your problem but I thought I best mention this just incase
OK, I have performed a much more apples to apples test this evening. i.e. I have used exactly the same set up for both the Yayzi and VM connection.
So, with the Yayzi connection…same issues as always - in-game packet loss and lag, the symbols coming up saying the connection has dropped etc., etc. There was a bit more packet loss picked up on a standard ping as well this time.
On unlugging the cable going from the UDM to the ONT and plugging it in to the VM modem and carrying on playing…no packet loss, disconnection warnings etc. Unplugging to modem, pluggin back in to the ONT, off we go again with in-game packet loss and lag.
So, by the process of elimination, it has to be the Yayzi connection that is having problems and introducing lag/packet loss in to the game.
@Yayzi_Team did you manage to take a look at this?
Cheers.
Keeop
