The best reply/response I think I’ve read from any company in my lifetime. I appreciate this, and I look forward to an improved experience in the coming hours/days. I know it wasn’t my post, but I shared those feelings - so thank you.
I can’t use Ticketmaster either - it’s thinking me “suspicious” haha!
I hope you feel better soon mate.
State Farm are an insurance company, like liberty
I did drop support an email yesterday about the GEO IP thing, with examples. It’s on their radar (got a reply within 20 minutes), however I’m liking the US based ads at present.
Well, just this second my speed has gone up considerably! From about 0.5 up to around 30 now.
Just think how much money that’s saved you
Very much
I’m leaning towards HA because of the additional things that can be brought into it.
e.g. looking at energy usage & Octopus Agile pricing dashboards, routines/automations that aren’t reliant on having a connection to Google, etc…
DO IT DO IT DO IT. pls
Bespoke YAML files thrusts
Already had to write one custom YAML script for GH because it won’t let me turn off a plug socket after a delay any other way.
e.g. want to have tiny human’s Calpol vapour plug on for 4hrs at a time, and GH will not let me turn off a plug after a delay because it could be unattended and cause a hazard. You’ll let me turn the plug on though…
Also, is it worth splitting this out into a non-migration related thread?
Why can I stream tv fine, do an internet speed test at 900 down and 900 up but I can’t download an email on my phone, play online gaming or connect to Teams on my PC?
My internet connection now seems unreliable and unstable where previously it was fine. This selective operation of service is not something I can cope with long term, I work from home and currently I can’t do that.
State farm is an insurance company
If all goes to plan for the rest of the migration, and I really hope it does.
Everyone will have forgotten about the issues by mid week and all gone quiet.
It’s definitely been frustrating so far, but imagine if BT or Virgin had done this type of upgrade and it hadn’t gone to plan, they wouldn’t have been available to communicate with customers as much as the yayzi team have, it would have been radio silence.
Hmm interesting:
Your quote: “While our Terms & Conditions do not currently include guarantees”
Your website front page
Can’t have it both ways. Which one is it? Should ASA be concerned at this discrepancy?
This is a temporary issue, due to the ongoing works. We’re also not taking on any new customers until this work has been completed, we’ve suspended taking orders.
“Not taking on any new customers” isn’t a compensation to existing customer, but proportional refund is. Customers are not your technical buddies that should bear those instabilities for few days.
Yesterday I saw I gradual decline in the quality of my connection with tv streaming and basic web browsing ok but unable to connect to onedrive, Teams and other online applications. I could not connect to online gaming servers either. Today I have absolutely no connectivity at all, have been completely dark all day with no signs of life. I appreciate the migration completion has been delayed until tomorrow but what has happened to the temporary connection in the meantime?
We are firmly in ‘bill credit’ territory, and before you say it, if the issue is down to CF then you should be requesting my credit from them in turn. Simply, I am paying for a service that has not been operational for at least 36 hours if not more and that is unacceptable. I can cope with the odd drop here and there but sustained lack of supply is another matter. I write to you on my phone using a 5G connection in case you are wondering. Resetting the ONT and router (which I have done already) has no effect.
Have you emailed [email protected]? They will be able to have a look at what the issue is
Hi @Zoot we’re currently looking into this, this isn’t related seemingly to the ongoing work.
Please do email us, as we won’t be able to keep checking the forums for updates - [email protected]