IP Geolocation Issues (Please Read)

How bizzare, thank you both. Does the IPs show as being in the UK according to https://ipbase.com/ ?

I will reach out to BBC (who knows they might reply)

Yeah says Blackpool UK, my sky stream wonā€™t play any channels

Yes. It says Blackpool

It might not help but have you both tried reboot the router?

Continuing the discussion from IP Geolocation Issues (Please Read):

Yes and now Iā€™ve got yet another ip address

Guessing this new IP is still not working?

This is not the first time Iā€™ve had these issues since moving to yayzi. Iā€™m supposed to be on a static ip. I never had any issues with virgin like this in all the years i was with then. Since joining yayzi Iā€™ve had multiple database showing wrong region issuesā€¦

No

Yeah, I am fully understanding of your pain. The issue is that the range purchased by Yayzi, despite being told by the supplier, wasnā€™t clean as such. This is by no fault of yayzi but rather annoying either way.

If you want it might be worth contacting the Yayzi guys to see if they can move you over to another IP manually.

I pay for static so donā€™t understand why it changes, this is about the 4th time weā€™ve gone through this. Do you know whoā€™s best to talk to there? I just want my static ip then i wouldnā€™t have these repeatedly causing issuesā€¦

Best bet is to email [email protected] saying you want a static IP and they can either lock it their side or provide you the static IP info.

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Same as replies above iPlayer wonā€™t work on any device in house including sky ect.

Iā€™m.on a fixed IP and not had this issues for about a month since I was put on static ip , Iā€™m on 149 range.

image

ipbase is showing UK

Did you request a static address? I canā€™t find any correspondence asking for it to be applied, but we can get that sorted for you not a problem

Weā€™ve just received some reports of issues in the 149. Addresses. Absolutely nothing has changed on our end. Weā€™re assuming a database is being changed that Sky use, without our authorisation . Weā€™re looking into it now.

Thank you, my husband owns the account so will be under his name, i thick heā€™s going to email you tomorrow
We pay extra each month for the static.

Iā€™ve found 3 databases with the US geolocation for 149:
Maxmind, ipligence and ip2geo.org.

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Really frustrating that theyā€™re just updating database without our authorisation, and then causing issues for people. Weā€™re on it though!

It will probs be that someone else is also reporting that range (the old provider) and they simply havenā€™t removed it yet

BBC gone for me too. It defaults to .com with ads - this has been stable for a while so no idea why itā€™s gone rogue again. BBC user info below.

{ā€œX-Countryā€: ā€œusā€, ā€œX-Ip_is_uk_combinedā€: ā€œnoā€, ā€œX-Ip_is_advertise_combinedā€: ā€œyesā€}