IP Geolocation Issues (Please Read)

Ah ok.

I released/renewed/powercycled DHCP on my WAN interface and have powercycled the ONT again just now and multiple times over the last couple of days, still getting 154.56.254.x from DHCP.

Considering what you said, is that expected at the moment? Do I need to wait longer or something?

I’ll reply to my [email protected] order thread in a moment, thanks.

And I’m back in the US again for my IP Range (154.60.95.x) from specific sites (BBC News, AppleTV, Twitch).
Emailed support team, hoping they can fix this or change my IP address range.
It was working fine 2 weeks ago. :frowning:

Yeah, getting the same on the same subnet.
Some things work and others don’t.
whatsmyipaddress.com’ shows the following:
ISP: Yayzi Broadband Limited
City: Taifa
Region: Greater Accra Region
Country: Ghana

whatismyip.com’ shows the following
My IP Location: London, ENG GB
My ISP: Yayzi Broadband Limited

Sky Stream seems problematic, as does My5 and More4 but iPlayer seems to work, although very slow.
Instagram and Facebook seem to have problems with pictures and videos - they are very slow or dont load.

Rik

We’ll get you moved off these guys. It seems Cogent are just completely ignoring our geofeed despite reassurances.

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Just need to say Thanks to the Yayzi Support Team @Yayzi_Team.
Emailed them last night with the problem, provided pictures and as much text as possible at 20:29. Got a reply by 20:33 and they moved me from a 154.60.95.x to a new IP range (217.180.37.x) sometime between last night and when I got home at lunchtime today. Excellent support and the problems look to be fixed. :saluting_face:

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Now that you’re on a new IP address, would you mind checking this site SG Broadband Tools and confirming what your MTU shows as?

Mine is shown as 1450 - but if I use my work laptop which has a VPN running and gives me a different IP, it shows at 1500 - so I believe this is IP address based.

Cheers

It’s reporting 1450 MTU

@Yayzi_Team - can you let me know when you have moved me please. I will need to get a few things changed over to suit the new IP.
Thanks
Rik

Very strange indeed - I don’t know if it’s just the test that is just bugged/weird - appreciate you checking good sir :handshake::+1:

2 posts were merged into an existing topic: Migration - Why, who asked for it, when will it end?

@Yayzi_Team Still on the 154.60.95.x range and still having issues.
I thought you were going to move me?

Please can you move me to a more reliable range, as I’m getting serious grief from the family and to be quite honest its grinding my gears too now. Sky stream is struggling, streaming services more often than not wont work, pictures in emails seem to fail to load and social media is hit and miss.
Through proton VPN these issues go away for some of these services, others then detect I’m using VPN and refuse to work. I think this sort of proves its the IP addressing.

I have submitted a support ticket as well now.
Rik