IP Geolocation Issues (Please Read)

Hey,

That is good news. We are usually on top of location accuracy issues.

Don’t suppose you can say which major services use your DB?

I can only mention the companies you see on our webpage.

Going beyond that, I would say a good majority of cybersecurity professionals, network engineers and sysadmins are using our API.

It would be nice to make deals with some British streaming services. That would decrease the geo IP complaints you receive from your clients, as these services, from what I found, tend to not have accurate data. Hopefully, we will get those deals, and these IP location-related issues will be non-existent.

Whops, I forgot to get 149.18.86.1 fixed. This has now been done at IPBase

Channel4 are being awkward, GeoGuard have confirmed they see no issues.

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Not sure if there has been an update but the below sites are not working for me

4od - says I’m outside of UK
British Gas - site wont load
Utility Wearhouse - site wont load

my Ip is on range: 149.18.87.**

just to test a few sites Hulu thinks I’m in New jersey and a few other sites mainly us news site seem to suggest New jersey too so defiantly a issue in one of the databases.

Apart from 4od I’m not really bothered about the others

4OD is now working again!

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Really? The app version?

Yep.

^^

Just out of interest I tried the british gas site (not that I am a customer) but I get:

ad.doubleclick.net

I have Malwarebytes blocking all the Ads/Trackers, Malware & Scams but it is very unusual to get a client side block on a large corporate web site.

Not sure what to conclude from that, other than it might not just be a geolocation issue.

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I do run ad guard on my network but even with it disabled British gas wont load but using mobile as a hotspot it loads fine so definitely a British gas/Yayzi issue but I’m confident it will be sorted in time.

Right, time for me to contact BritishGas!

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The British Gas home page is a nightmare.

What I find interesting is that switching to Zen and using the same Browser (Chrome) the page loads, albeit slowly.

It is pulling in (& executing code from numerous domains) and abusing cookies. It hits all of these domains and Chrome console logs numerous errors and bad practice.

I suspect one or more of the above is getting blocked via CF/Yayzi due to Geolocation. F12 / Dev Tools from the browser is quite an eye-opener.

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Thank you for the information @WhyAydan this may be helpful to you

God damn son

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TBF most of that looks like analytics for the site so should not really cause any issues even if using adblockers.

Via my own testing using private internet access (VPN) any server that gives a UK IP address and British Gas fails to load but any server such as France Spain etc all work fine.

I wonder if British gas are blocking VPN and possibly the 149 range has been accidentally blocked?

It’s possible, I use Surfshark and have just tried it using MS Edge


British Gas won’t load for me either. Other websites that have caused issues (Utility Warehouse, National Lottery) work ok.

So this is interesting.
My IP 154.60.x.x was fixed around 3 weeks so UK based geo-locked pages started working (Thanks Yayzi), however I’m starting to notice that some webpages - Twitch for example are now showing that I’m now based in the USA.
On checking whatismyIP.com = UK Based :slight_smile:
On checking ifconfig.co = USA based :frowning:
On checking 2ip.io/ = USA based :frowning:
Wondering if another change has forced it back or some data feed is still wrong

Please ignore ifconfig as that site does not have an up to date database. Use maxmind instead as that’s the actual DB behind it.

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OK, however that doesn’t fix the problem that Twitch has gone from showing me as being in the UK to now being in the USA.

can you tell me what the IP is? remove the last octave if possible.

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