Hello,
Still down. Has this not been fixed yet? I have restarted OnT and router and still
Didn’t came back online . Could you look into this ?
Still down in Solihull - restarted ont and router
@Yayzi_Team for after your nap I’m getting regional errors on Disney plus
I am also getting regional errors with Disney+
Hi team, I’m on the 79.135.x.x and some sites aren’t working at all, Disney+ etc could I be switched over to the other IP range.
Thanks for all the late night hard work team.
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No idea why exactly but working here in Solihull now
Thanks for sorting understand it must have been stressful for you guys!
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Im still down in york over 12 hours later ive reset box and everything. Can someone help please
Still down for me, router and ont rebooted still nothing.
Still down here in rugby, 13+ hours. I really need a resolution asap.
Also in York, mine keeps coming and going. Gonna have a coffee and see if I can work.
Can confirm mine seems to be up but like others, can’t access Disney Plus.
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Same issue with Disney
Ps. Thanks guys for such amazing efforts / I think you guys did really well & I appreciate your efforts throughout the night to get things back
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Leeds works but the connection keeps dropping.
Thanks for the hard work guys hope you manage to get the rest sorted today .
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Just posting to say anyone who’s having an issue, we are now aware of it and we’re on it. Thanks for being so patient
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Whatever little routing issues I had last night appear to have cleared up on my end.
Websites load snappy and tracert/pathpings look just as good.
Hell of a job dealing with an outage and migration to a new platform in the same evening. Hopefully those with a broken connection get sorted soon 
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Back on in york. Thank you for your hard work amd effort
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Back on up North, but seem to have a big hop to the new gateway… By no means a big issue at the minute, but posting incase it helps with any diagnostics
tracert bbc.co.uk
Tracing route to bbc.co.uk [151.101.64.81]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms EX820V [192.168.0.1]
2 19 ms 17 ms 17 ms 79.135.101.1
3 17 ms 17 ms 17 ms 149.11.25.41
4 17 ms 17 ms 18 ms be2348.ccr41.lon13.atlas.cogentco.com [130.117.51.73]
5 19 ms 18 ms 18 ms be2053.rcr21.b015591-1.lon13.atlas.cogentco.com [130.117.2.66]
6 17 ms 17 ms 17 ms fastly.demarc.cogentco.com [149.6.2.2]
7 17 ms 17 ms 17 ms 151.101.64.81
Trace complete.
tracert 8.8.8.8
Tracing route to dns.google [8.8.8.8]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms EX820V [192.168.0.1]
2 17 ms 17 ms 17 ms 79.135.101.1
3 18 ms 17 ms 17 ms ae2-10.cr0-lon1.ip4.gtt.net [195.72.80.209]
4 23 ms 18 ms 17 ms ae22.cr10-lon1.ip4.gtt.net [89.149.185.49]
5 823 ms 18 ms 17 ms 72.14.221.145
6 17 ms 17 ms 17 ms 209.85.248.229
7 17 ms 17 ms 17 ms 142.251.54.33
8 19 ms 17 ms 17 ms dns.google [8.8.8.8]
Trace complete.
Thanks for putting in a hell of a shift last night and keep us in the loop
Rich
On the 79. Range.
Nice to see it saying Yayzi opposed to ip river.
Not reaching over 1.9gig nowhere near the 2.5gb I pay for. Up speeds are OK at .98gb
Ping is good.
Region issue with Disney Plus can this as well as my speed be sorted?
2 Likes
Still down for me, sorry for continuing to bang my war drum lol
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