Are us lot in the 185 club OK as I have had very variable speeds again today - 1Gb between the fastest and slowest tests run today! Packet loss seems very minimal but latency is still more variable than it was. Haven’t tried gaming today but last night it was quite laggy at times.
Cheers.
Keeop
@Yayzi_Team - Appreciate it’s been stressful to get everyone up and running, but thank you for finally sorting out our internet. 
Back up and running much better, fingers crossed it stays that way.
connection is going up and down constantly
@Yayzi_Team Mine was back up, but with some oddities; able to speedtest to some servers but no route to host on others.
Now sadly back offline totally again.
We’re going to correct these issues over night, and after that your connection will be rock solid. You have our word on that
Does this include 154. IP address issues? I’m getting packet loss, some sites just won’t connect, some gaming servers just won’t connect!
I’ve only just started this monitor, but as you can see from the right hand side red line starting on the graph…
It will! 
Any word on when Disney+ is going to be fixed, I’ve tried Disney support and it’s like banging my head off a brick wall
I think that’ll go away overnight when @Yayzi_Team move everyone onto the 145.x range. I had no problem with Disnet support, just a few security checks and tell them your static IP address and they’ll sort it in minutes.
same here, contacted disney support, they asked for my IP, and to reboot and all works, took about 10 mins 
Contacted Disney Support, gave them all the above information and they weren’t able to sort it so it’s been escalated. Of course I’d rather everyone get online before this is sorted but just wanted to say that Disney Support can’t help all of us.
@Yayzi_Team still getting packet loss. I just want to play a lag free game, please! I’m getting fed up now, 2 days of terrible service. 
this shouldn’t be this difficult to resolve. I’m not even getting the 2Gig package I’m paying for. Are we on a lower quality transit provider??
If we can’t get this resolved I guess cancelling the contract is the only option as you haven’t fufilled your obligation.
Our NTT link is online, we’ve also added Cogent and GTT, peering with LONAP, Netflix, Akamai etc… We can see there is an issue on the DHCP server that some of you are on, which is causing dropouts and packet loss, we’ve just pinned a post for emergency maintenance.
It would be absolutely stupid if we brought in a lower grade transit provider, so instead we’ve added 2 more really, really good ones. Just bear with us a few more hours and you’ll have a rock solid connection.
Can we get any more detail on what is being done for those with no connectivity at all? The pinned post mentions it in the past tense as if it’s resolved and the drop outs are the only issues occurring now.
I had connectivity for around 6 hours, with nothing in the subsequent 7 hours so it seems like a different issue.
Are you sure you have your WAN responding to ICMP traffic? - That feels like awfully like not
I get same results even that my firewall is def set up to respond
So the network outage is resolved, but there are around 20 customers still having issues.
Basically we’re offering an IP but your router is saying no. So we’re still working on those, don’t worry
My router did seem to display an IP again for a short period of time in the last 30 mins or so, but internet connectivity wasn’t there. Looking at the routers log, it looks like it is still trying to re-establish the same IP but isn’t getting a response.
| 6 | 2016-01-01 01:03:30 | DHCPC | Notice | Recv no OFFER, DHCP Service unavailable |
|---|---|---|---|---|
| 7 | 2016-01-01 01:03:28 | DHCPC | Notice | Send DISCOVER with request ip 149.18.87.xx and unicast flag 1 |
