Just using their provided one, the TPLink EX820v that’s provided with the 2.5gb package. Only had the CF install a month ago so everything is all pretty fresh too.
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I have the network team looking into all these issues guys. If you’re having high latency or slow speeds please provide any logs of screenshots or anything that will assist them in getting this sorted. There is only 12% of the network being utilised so we need to figure out what’s going on, and we can only do that with your help
@Yayzi_Team Does that Include @Sean, his connection has been down since the NTT issue.
Yes absolutely! I think we’re down to around 10 people still offline…some are requiring a lot more work for some unknown reason, but we’re working through everything.
We are on this Sean, please don’t think we’re not. Yours is requiring a little more work but we will get you up and running
Can you do Community Fibre for me? Just to give us a baseline 
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Any updates? Still no service . Is anyone still
Looking into this? Any updates?
We’re still looking, we haven’t forgot and we won’t stop until you’re back on. You have my word on that
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Today:
A week ago:
Neither day was heavy on usage, so I think it’s fair to say there is an underlying network performance issue at this point, but given the issues others are having, obviously I fully support them being the priority.
How do I open my EX820v to icmp pings? I cant run the broadband monitor as my router blocks the ping.
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Everything is a priority, we have different teams working on different issues so this is very helpful.
Anyone else have the think broadband monitoring?
We can enable those on our routers if anyone wants to try it
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We’ll get this enabled for you…drop me a DM with your name
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I’ve just created one you can monitor - https://www.thinkbroadband.com/broadband/monitoring/quality/share/fcb67ab020a622e2f4d5c4a1377b5de903d83fc0
DM sent
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