I have issues. Can’t get online. I’m on the 2gb service if that makes a difference.
Wan Connection type is set to DHCP
Give it a little bit of time, if you’ve just come back up. Please give me another update in about 15 mins if you can? Let me know if there is any improvement.
Thanks. Back online again now with a 79.x address - I’ll get all my work firewalls updated in the morning. Thanks for all your efforts this evening, I appreciate how much of a ball-ache it must have been for you lot.
Had to switch back to dynamic.
If you want a static IP then a tip to get the details is switch to dynamic open up the internet settings in advanced and pull it from there.
The subnet mask I’m getting from dynamic is 255.255.255.0
And default gateway is my IP x.x.x.1
Primary DNS 8.8.8.8
Secondary DNS 8.8.4.4
Is everyone moved now as I am still offline ?
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It’s certainly not been fun! But it’s important we get everyone back online. Apologies for your downtime!
my IP starts 79 as well and I’m unable to use Disney+ Netflix or Amazon prime vidéo and I’m still having weird connectivity problems
Not yet, 500 back online so far. Still more to do so don’t worry we’re still on it 
Thanks for that, we’re on this!
What are the weird issues you’re having?
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Thanks for the update
Half of the websites I visit will not load at all. I am unable to run any speed test. yet, some site are loading the fastest I’ve ever loaded.
I’m on the 79.x.x.x and can access Amazon prime, but my DHCP lease keeps failing and my net drops out.
e: BBC and C4 apps are all working fine, but my phone keeps switching to 4g saying my wifi has no internet connection.
@Yayzi_Martin i’m getting the same Disney+ error, and i am on the 79.x.x.x ip range also.
and some of the sites I visit work but not all of them.
Feel free to share those sites here or via DM and we’ll take a look
Same here, many pages taking ages to load, but so many more are just not loading at all, even my goto network checking page of bbc.co.uk
We will take a look, we have direct peering with BBC so shouldn’t have any issues there
Static IP with the same settings from DCHP does not work, had to switch back to DCHP
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We’ll take a look at this for you, may not get back to you until tomorrow. I hope that’s okay
some randoms examples
https://www.reddit.com/
linkhttps://www.pinkbike.com/
linkhttps://www.vitalmtb.com/
you can only put two links in a post so I put link in front of the address for two of them
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I don’t mind waiting, I have internet back now so it’s fine 