Packet loss and generally crap connection tonight

Ladies and gentlemen, set your watches…
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Hoping @Yayzi_Team can get this port changed sooner as it is bloody awful of an evening.

It’s in progress, we’re doing as fast as we possibly can :slightly_smiling_face:

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Is anyone else having problems this morning?
The big red block yesterday was down to me changing router, and not realising I had to to clone MAC address. This morning was fine when I first woke up, then dropped.

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Are you still down now?

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Back up again now.

Some interesting stuff going on with this router.
There was definitely an outage. Then it came back - you can see the green blip - then off again.
Then although it’s still showing red on BQM, it’s back.
Check in the router and see a whole load of messages about:
ER707-M2 Router detected WAN Ping attack from 80.249.99.164 and dropped 151 packets.

OK. Thanks, but that’s the BQM source IP.
Then I check the Network Security → Attack defense and find that “Block ping from WAN” is now enabled. I didn’t set that, and it clearly wasn’t set prior to 06:30ish else would have been red all night.
I can only assume that the Omada controller decided to update that of its own accord. Weird.

Clear that, and it’s OK again.
I have left some of the other ping blocks in place e.g. large packet size, and set a throttle.

Nothing here, but last night was ropey and I definitely felt the lag spikes at times.

Yeah, had bad packet loss while gaming, as per. Fingers crossed the port upgrade will save us all!

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It’s been particularly bad lately, and getting worse. I also really hope the port upgrade works as the connection is useless for gaming in it’s current form.

I am having slow connections too @Yayzi_Team

When I start watching someones stream on discord my latency goes to 5000ms so in the red

“Slow”…. I guess if you pay for 2gb… yes, that’s slow, but not slow by any means….

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I think the issue was with the latency.

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Yep mine is definitely getting worse. These are last Saturday vs today.

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It’s a bit of a joke now.

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It’s confirmed not to be yayzi fault…

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I think we’ve always been honest about things, in some cases to honest.

We know the issues and a fix is in progress and you’ll never have to worry about this again, obviously we’re going as quickly as CityFibre can go, and the timeframe so far is on schedule.

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I think your statement is tad harsh. Yayzi have been 100% honest all the time & have tried there best to fix issues that arise. I am backing them to be the best broadband provider in 2024-onwards

@Yayzi_Team keep up the good work and I have total faith in this👊

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Hey, this is why Yayzi offer 30 day contracts after all, if you’re not happy, give 30 days notice. I have every faith they’ll sort it

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To honest must be refering to this:

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I’ve been told my 185 IP would become static in the next few weeks months ago, is it static now? The answer is No!

We’ve all been told many times IPv6 is weeks away, many months ago and on more than one occasion, do we have Ipv6 now? No

So how is my statement harsh when it just represents truth? Not having a go intentionally at Yayzi, I’m just stating that they should not say things are happening when they are clearly not. I have many many years experience in business, I’m just giving them some advice that will help them with customer retention long term. Customers should not be told something is going to happen and then the reality is it doesn’t happen, this just ends up with the customers trust in the company dwindling.

The best feedback any company can have is negative feedback from customers, why do you think companies do surveys? The reason is because the companies want the negative feedback so they can fix the problem before their customers leave. Statistically most customers won’t voluntarily give negative feedback, or complain, they just leave.

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We don’t pay for IPV6 and so they are doing it as and when they get chance to. It wasn’t me that said it would be rolled out and available, I’m just quoting what Yayzi said was happening, so again I go back to what I said, don’t over promise and under deliver.

Have you paid for the static IP address are you expecting to? :slightly_smiling_face: Yes, it states static IP included with your package.

People statistically won’t give negative feedback? Have a look on trust pilot. Like I said, I have been in business for many years so I don’t state statistics without evidence, go read here, one of many sites that give accurate statistics, not comments without evidence to back them up - Online Review Statistics: The Definitive List (2024 Data) .

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